At FitMonk, we are committed to delivering your order in the fastest and safest way possible. Our shipping and delivery policy outlines how we handle shipping, estimated delivery times, shipping costs, and other relevant details.
We currently ship to all major cities and towns within India. If you are located outside our standard delivery area, please contact our customer support team to discuss possible arrangements.
We offer the following shipping methods:
Shipping costs are calculated based on the weight of the items and the destination. The shipping cost will be displayed during the checkout process before you complete your purchase.
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Once your order has been shipped, you will receive an email with tracking information. You can track your order through our website or the shipping carrier’s website using the tracking number provided.
The estimated delivery timeframes are as follows:
Please note that these timeframes are estimates and actual delivery times may vary.
Currently, we do not offer international shipping. We are working on expanding our services to international locations and will update our policy once available.
We use Razorpay for secure and convenient online payments. Razorpay supports various payment methods including credit/debit cards, net banking, UPI, and wallets. Your payment information is encrypted and processed securely.
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or losses due to incorrect or incomplete addresses.
If your package is lost or arrives damaged, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order or a replacement as quickly as possible.
If you have any questions about our shipping and delivery policy, please contact us at:
Thank you for shopping with Fit Monk