Overview

At FitMonk, we are committed to delivering your order in the fastest and safest way possible. Our shipping and delivery policy outlines how we handle shipping, estimated delivery times, shipping costs, and other relevant details.

Shipping Locations

We currently ship to all major cities and towns within India. If you are located outside our standard delivery area, please contact our customer support team to discuss possible arrangements.

Shipping Methods

We offer the following shipping methods:

  1. Standard Shipping: Delivered within 5-7 business days.
  2. Express Shipping: Delivered within 2-3 business days.

Shipping Costs

Shipping costs are calculated based on the weight of the items and the destination. The shipping cost will be displayed during the checkout process before you complete your purchase.

Order Processing Time

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Tracking Your Order

Once your order has been shipped, you will receive an email with tracking information. You can track your order through our website or the shipping carrier’s website using the tracking number provided.

Delivery Timeframes

The estimated delivery timeframes are as follows:

  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-3 business days

Please note that these timeframes are estimates and actual delivery times may vary.

International Shipping

Currently, we do not offer international shipping. We are working on expanding our services to international locations and will update our policy once available.

Payment and Security

We use Razorpay for secure and convenient online payments. Razorpay supports various payment methods including credit/debit cards, net banking, UPI, and wallets. Your payment information is encrypted and processed securely.

Address Accuracy

Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or losses due to incorrect or incomplete addresses.

Damaged or Lost Packages

If your package is lost or arrives damaged, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order or a replacement as quickly as possible.

Contact Us

If you have any questions about our shipping and delivery policy, please contact us at:

  • Email:info@fitmonkprotein.com

Thank you for shopping with Fit Monk